Privacy Policy - GroceryList
Privacy Policy
Effective Date: January 2025
At GroceryList, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the practices described in this policy.
1. Information We Collect
When you use GroceryList, we may collect the following types of information:
a. Personal Information
- Name, email address, phone number, and delivery address
- Payment details (e.g., credit card or payment provider information)
- Account credentials (username and password)
b. Transaction Information
- Order details, including items purchased, amounts spent, and delivery instructions
c. Device and Usage Information
- IP address, device type, and browser information
- Usage data, such as pages visited, app interactions, and time spent on our platform
d. Location Data
- With your consent, we may collect location data for delivery purposes and to improve service offerings.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including payment and delivery
- Provide customer support and respond to your inquiries
- Improve our services and user experience
- Prevent fraud and unauthorized access to accounts
- Send notifications about your orders, promotions, and updates (with your consent)
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it in the following scenarios:
a. With Service Providers
- To facilitate payments, deliveries, and other tasks with trusted third-party partners (e.g., Stripe, PayPal, delivery services).
b. Legal Compliance
- We may disclose information to government authorities or legal entities if required by law.
c. Business Transfers
- In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.
4. How We Protect Your Information
We implement industry-standard security measures, including:
- Encrypted transactions to protect payment details
- Secure servers and firewalls to prevent unauthorized access
- Regular security audits and updates to our systems
Despite these measures, no system is completely secure, and we cannot guarantee absolute data security.
5. Your Privacy Choices
a. Access and Update
- You can access or update your personal information through your account settings.
b. Opt-Out
- You may opt-out of marketing communications by following the instructions in our emails or contacting support.
c. Data Deletion
- You may request the deletion of your account and associated data by contacting us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality and user experience
- Analyze usage patterns and gather insights for optimization
You can manage your cookie preferences through your browser settings.
7. Privacy for Children
GroceryList is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. International Users
If you are accessing GroceryList outside of Jamaica, your information may be stored and processed in Jamaica or other countries with different data protection laws.
9. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. Significant updates will be communicated via email or platform notifications.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
By using GroceryList, you consent to this Privacy Policy.
We are committed to protecting your privacy and ensuring transparency in our data handling practices.
